State Farm® Insurance Agent Gus Andrade

"Alex is always so super friendly and helpful. He answers promptly and most importantly, always addresses my questions thoroughly. I’ve been a customer for more than 20 years and wouldn’t change carriers."

"I am beyond grateful for Alexander Barrera’s professionalism, dedication, and exceptional service. From start to finish, he handled everything with great attention to detail, efficiency, and a positive attitude. His knowledge and expertise made the entire process smooth and stress-free. I truly appreciate his commitment to excellence and highly recommend him to anyone interested in any business with State Farm! -Manny"

"I been with Gus for so long like 20 years or more Statefarm has changed with the times but we are still loyal customers insuring all my cars and my home"

"I have been a customer with State Farm for a while, and to be honest, my recent experience with the company itself has been less than stellar. The policies and procedures have become increasingly frustrating, and it feels like they are more focused on their bottom line than on their customers’ needs. The claims process was especially slow and convoluted, leaving me feeling stuck and unsure of when or if my issue would be resolved. Unfortunately, it seems like State Farm as a company is losing its touch when it comes to providing timely and efficient service. However, I cannot say enough good things about my agent, Alexander Barrera in the Little Village area of Chicago. Alexander went above and beyond to make sure I felt heard and valued throughout this entire ordeal. While the company may have dropped the ball, Alexander picked it up and ran with it. He was professional, compassionate, and extremely knowledgeable about the ins and outs of my policy. Every time I reached out to him, he responded promptly and followed through on his promises. It’s rare to find someone so dedicated in customer service these days, and I can confidently say that if it weren’t for Alexander, I probably would have left State Farm altogether. If you're looking for an agent who genuinely cares about his clients and will work hard to get you the help you need, Alexander Barrera is the one to contact. I highly recommend him, even if my faith in State Farm as a whole has been shaken."

"Muy bonito y sobre todo relajante el lugar para descansar y desestresarse"

"Armando no good , he a liar"

"My family and I have been insured for over 15 years and Vero!!! Has always been able to help. Highly recommend coming here to State Farm. Guaranteed great prices and friendly atmosphere."

"I've been insured with State Farm since I was a spring chicken (I was in my 20s) and as the yrs passed and changes occurred (more than 20 yrs later) I've grown some frown lines but the one thing that hasn't changed is State Farms ability to amaze me each and every time with their immaculate customer service!!! Their gold star standards is by far superior than their competitors ( as we know, there's no competition) | will always and forever be a loyal member/family to Andrade Insurance Agency and hope to pass this tradition to my children!!! Also, a special shout out to my boy, Alexander!! You're importance to educate and value your customers is trade that has been lost for generation. You are definitely a diamond in a rough!"

"They have been charging different amounts every month. I spoke with Teresa and several employees and they always apologize because of this situation (they don’t even understand what is going on). They sent me a “reimbursement” check and when I deposit it, it was declined days later (it had a stop payment). This place sucks ! I don’t think the good reviews they have are real (probable fake or their own employees are doing them) but at least my experience with them has been REALLY BAD. For 4 months in a row they have been charging me a different amounts. I’m doing my formal complaint about this agency in the State Farm website. Scammers"

"Their agents, specifically Dora, are very helpful. They have a quick turnaround on requests for our business, and have very good customer service!"

"I have both my home and car insured with State Farm and my go to agent has always been Dora. Dora always returns my calls in a timely manner and explains everything regarding my coverage in great detail. When I bought my house Dora made deciding on a policy easy and worked with my broker in an efficient way that really did make the home buying process easier on me. I know that my car and house are properly insured and if anything were to ever happen that I would be covered. Highly recommend!"

"Gus Andrade - State Farm Insurance Agent has been our family insurance provided for over 20 years. Everyone is always amazing to work with. Especially, Alexander Barrera, he is our go to agent - He is always willing to help us in any way by going above and beyond. Highly recommend!!"

"Been a client at this location for roughly 20 years great people , friendly super helpful had my handful of incidents over the years and never had a problem with an agents guiding me through it thanks keep up the good work guys"

"Best customer service in town, Alex is the best rep in town, but overall everything in the staff is great! Wouldn’t get insured by anyone else"

"Alexander provides excellent service, very knowledgeable and passionate and goes above and beyond."

"Thank you for always helping keep car insurance up to date and the time I’ve needed help everything always worked out great. I Had a car accident and my full coverage got me a rental and repair to my vehicle hassle free."

"No doubt, friendly staff. However, Dora has been an insurance agent for 11 years and Tere for 35 years. Unbelievable, how they do not tell the client the truth. Before signing anything… reread, reiterate and have someone with you…. for all it’s worth. Client Beware. Thank you Gus Adrade State Farm Agency in Little Village Village. Please do not reply to my messgae because that will be an insult."

"Alexander is quick and concise."

"Exelente"

"Very friendly staff, they always answer all my questions i have."

"Pésimo servicio cada que quieres hacer una queja o preguntas de porque te subió tu seguro siempre tienen las líneas telefónicas caída…"

"Friendly staff. Great service. Theresa was so helpful and such a great agent. A pleasure to deal deal with."

"Been dealing with Alex for 15 years now great customer service"

"Awesome service"

"Muy buen servicio mi agente Alexander Barrera, siempre nos a ayudado desde seguro de casa hasta el de vida. Para hacer los reclamos nunca hemos tenido ningún problema."